Since 2008, the newspaper industry has been in a steep decline–a national recession, declining print advertising revenues, and the migration of readers to online news sources have all contributed. Newspapers have been scrambling ever since to find ways to survive and, in most cases, that usually means establishing an online presence.
One of those newspapers, the St. Petersburg Times, has carved itself a niche on the Web as the go-to source for the veracity of politicians, lobbyists, pundits, and just about anyone who makes a claim or statement about politics. The paper started a website in 2008 called PolitiFact which leverages the qualifications and skills of its reporters and editors by having them fact-check political statements and claims, and then assembling the findings on the PolitiFact website.
PolitiFact’s stated mission is to “help you find the truth in politics.” One message that the PolitiFact site tries to sends immediately to visitors is that its content is nonpartisan. Its logo is half blue and half red
indicating both major
political parties are represented. Also, on the upper right of the homepage is the GOP Pledge-O-Meter and the Obameter right below so you know both Republicans and Democrats are being tracked. Perusing the statements that have been fact-checked shows that no one in the public sphere is immune from scrutiny, although President Barack Obama seems to be the public figure whose words are most watched.
The first time I looked at the PolitiFact homepage, my eyes went straight to the graphics. They jump out at you no matter where you are on the page because they are colorful, somewhat cartoonish, and subtly humorous. The name of the site, a hybrid of the words politics and fact, seems serious but the graphics threw me off at first. I wondered if this website could be a parody of politics, like the Stephen Colbert Report on Comedy Central. After reading some of the text surrounding the graphics, it was clear that PolitiFact is serious about ferreting out the truth, but the hybridity of the space seemed at odds, at least on first glance.
The homepage is somewhat busy but well-laid out. There is a main article in the top left as with most media sites. On the right, your eye will likely be drawn to the disembodied head of President Barack Obama.
In the graphic on the right, you can see that the Obama head is part of the Obameter–a word that’s an awkward mashing of Obama and meter. This is PolitiFact’s way of keeping track of all the promises Obama made on the campaign trail in 2008.
If it is a broken promise, you get a grimacing, floating Obama head. The colored bar on the graphic indicates amount of progress just as you might see when waiting for something to download on a website. PolitiFact relies heavily on the affordance of a meter as a way to indicate how true or false a statement is found to be or whether promises are kept.
The Pants on Fire graphic indicates that PolitiFact has confirmed that a statement was an outrageous lie.
The Pants on Fire graphic brings to mind the childhood saying about liars. It’s lighthearted and just about everyone knows what it means, so it works in terms of transparency. I also like the licking flames that seem to call to mind a certain place down below where liars may end up. Overall, I think the graphics lend a sense of fun to the site and are immediately recognizable by the audience, but I wonder if they don’t undermine PolitiFact’s credibility. One metaphor that popped into my head was a game show. I could hear a loud buzzer going off if a statement was found to be false, and then sirens if it was deemed a pants-on-fire type of lie. Maybe Bob Barker would appear as a pop-up saying into his long, thin microphone, “that statement is True!”
But that didn’t stop me from reading the text. There have been lots of things politicians have said that I’ve wondered about, and once I started reading the content, the graphics became more useful than distracting because they were so easy to “read.” (And I forgot about Bob.)
The Truth-O-Meter graphics indicate whether a statement was true, mostly true, half-true, barely true or false. There are three elements of the Truth-O-Meter graphics that tell you immediately what they mean. First, there is the text such as “barely true.” There is also the needle like you would find on a gas gauge, as well as the colored light. Red is for false, green is for true and there are colors in between for barely true, half true and mostly true. They are square-shaped and have a slightly raised edge giving them the affordance of buttons. Clicking them leads to a full article on the statement in question. In most cases, there is also a photo of the person
who made the statement with his or her name underneath and underlined. The underline is easily recognized as indicating a link and if you click on the name, you will get a listing of all the statements made by that person and whether they turned out to be true or false or somewhere in between. Clicking on the photo doesn’t get you anywhere and it seems that would be an easy thing for PolitiFact to fix. The photos are easier to click because they’re bigger than a thin line.
The site also offers articles related to the big issues such as the GOP’s promise to repeal health care. But these articles are not remediated newspaper stories. They are original to the site. I think it’s fair to say that the research and fact-checking efforts of reporters and editors are remediated on PolitiFact. As a former journalist, I find the fact-checking impressive. There are critics of the site from both sides of the aisle who cry foul when their side is found to be lying or tweaking the truth. And there will always be some people who don’t trust journalists.
I don’t believe there is any perfect source of the truth, but PolitiFact does a thorough and credible job of sorting fact from fiction in politics. The reporters and editors who run the site make an effort to play fair as evidenced by the appearance of the site and the content that is pretty evenly divided between Republicans and Democrats. President Obama gets a lot of scrutiny but he is the president, after all, and has a bigger stage than most.
Finally, the graphics that can at first be misleading, are in the end what makes the site work so well. They are clear and easy to understand and let the visitor know quickly that this site is about measuring the truth. The graphics also help to break up what would be large chunks of text that most Web visitors would probably find too daunting. So in that sense, the buttons and meters communicate information quickly and keep a visitor’s eyes moving around the page. PolitiFact has found a way to not only bring the unique skills of its reporters and editors to the Web in a purposeful way, but also made what could be dry content much more palatable to Web users. In establishing PolitiFact, the St. Petersburg Times may have also found a way to survive the dying days of newspapers.